Crawley,
West Sussex

Monday – Saturday: 9am – 3pm. Some evenings also possible

UNITED HEARTS LTD PRIVACY POLICY

Privacy Policy

Effective Date: [Jun 2023]

Welcome to https://unitedhearts.co.uk/. We value your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

United Hearts LTD ("we", "us", or "our") is the data controller of your personal information collected through this website.

 

2. What Data We Collect

We may collect and process the following data:

  • Personal details (e.g. name, email address) when voluntarily submitted by you
  • Technical data (e.g. IP address, browser type, device information)
  • Usage data (e.g. pages visited, time spent on site)
  • Cookies and similar tracking technologies

 

3. How We Use Your Data

We use your data to:

  • Operate and maintain our website
  • Respond to your inquiries or requests

NOTE: We request you NOT to put any sensitive information when making an enquiry, just what service you are looking for at the very most

  • Improve website functionality and user experience
  • Send marketing communications (only with your consent)

 

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • The performance of a contract
  • Our legitimate interests
  • Compliance with legal obligations

 

5. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Erase your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: unitedheartsltd@yahoo.com

 

You are not required to pay any charge for exercising your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Please contact us at unitedheartsltd@yahoo.com if you wish to make a request.

 

NOTE: We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

6. Data Security

We use appropriate technical and organisational measures to safeguard your data. However, no method of transmission over the internet is completely secure.

 

7. Third-Party Services

We may use trusted third-party services to help deliver our site and services. These providers are contractually obligated to protect your data.

 

8. Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at:

United Hearts LTD unitedheartsltd@yahoo.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk


Legal Disclaimer

Use of this website is at your own risk. We do not guarantee the accuracy, completeness of https://unitedhearts.co.uk/, or suitability of the content for any particular purpose. To the fullest extent permitted by law, unitedhearts.co.uk and United Hearst LTD and its affiliates shall not be held liable for any loss or damage arising from use of this website or reliance on its content.

By accessing and using our website, you agree to this Privacy Policy and Disclaimer.

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